Terms and Conditions
Woodborough Loyalty Card
- Eligible purchases: Stamps can be earned on any in-store purchases excluding houseplants and café items.
- Stamp criteria: Customers will receive one stamp per transaction over £15. Transactions must be over £15 to qualify.
- Discount reward: After collecting 5 stamps, customers will receive 15% off their 6th visit.
- The loyalty card must be presented at the time of purchase to redeem the discount.
- Maximum discount value: The 15% discount is capped at a maximum transaction value of £100.
- Stamps and cards: Stamps are non-transferable and cannot be exchanged for cash or combined with any other offer.
- Lost or stolen cards: Cards cannot be replaced, and stamps will not be reissued.
- Availability and amendments: The store reserves the right to amend or end the loyalty scheme at any time.
- Participation: By using the loyalty card, customers agree to these terms and conditions.
- One card per customer – multiple cards per person are not permitted.
- Fraud or misuse: The store reserves the right to refuse stamps or rewards if a card is used fraudulently or in breach of these terms.
Hello House Plants Loyalty Card
- The loyalty card is valid for houseplants only. Other products or services are not eligible for stamps.
- Customers will receive 1 stamp per transaction, regardless of the number of houseplants purchased in that transaction.
- Once 5 stamps have been collected, the customer is entitled to a free gift, which will be selected at the discretion of the store.
- Stamps are non-transferable and cannot be exchanged for cash or combined with any other o`er or discount.
- The loyalty card must be presented at the time of purchase to receive a stamp.
- Lost or stolen cards cannot be replaced, and stamps will not be reissued.
- The store reserves the right to amend or terminate the loyalty scheme at any time without prior notice.
- The free houseplant offer is subject to availability; alternative plants of similar value may be offered if the preferred plant is out of stock.
- The loyalty card has no expiry date, but the store reserves the right to set an expiry if required in the future.
- By participating in this scheme, customers agree to these terms and conditions.
Strawberry Fields Loyalty Card
- Stamp eligibility: Customers will receive one stamp per hot drink purchased.
- Multiple drinks in one transaction: Stamps will be awarded for each hot drink purchased, even if bought in a single transaction.
- Eligible drinks: Hot drinks include teas, coffees, and seasonal drinks.
- Reward: After collecting 10 stamps, customers will receive one free hot drink of their choosing on their 10th visit.
- Exclusions: The free 10th drink does not include any seasonal promotional drinks available at the time of redemption.
- Stamps and cards: Stamps are non-transferable and cannot be exchanged for cash or combined with other offers.
- Lost or stolen cards: Cards cannot be replaced, and stamps will not be reissued.
- Presentation requirement: The loyalty card must be presented at the time of purchase to receive stamps or redeem the free drink.
- Store discretion: The café reserves the right to amend or terminate the loyalty scheme at any time.
- Participation: By using the loyalty card, customers agree to these terms and conditions.

